Imagine that you are angry with your partner, and you can express this in a way that he understands, but he does not experience it as if you attacked him. Or he reproaches you, and you understand what he really needs without getting sick of it. Do you think it can be done?
Is there a win-win dialogue? Where communication is characterized by uncritical honesty, compassion and understanding instead of games?
The author builds on the non-violent communication developed by Marshall Rosenberg and uses its two symbolic figures, the giraffe and the jackal, to demonstrate that yes, it exists. For this, we just have to follow the giraffe's strategy: make us aware of our feelings and needs, and try to assess those of our partners as well, instead of repeating our opinions and expectations like a "jackal". In this way, our dialogue becomes a dance between what we experience, feel, require and request, and between what the other person experiences, feels, requires and requests.
"I would like to recommend this book, which presents a new approach to how we can use nonviolent communication in our everyday lives. I especially like how the author applies the four steps - observing, feeling, needing and asking - to a serious he also explains it through a challenging situation. I wholeheartedly recommend it to anyone who wants to make their human relationships more open and harmonious."
Éva Rambala, nonviolent communication trainer