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Your privacy is important to us, and so is being transparent about how we collect, use and share

information about you. This policy is intended to help you understand the following:

• What information we collect about you

• How we use the information we collect

• How we share the information we collect

• How we store and secure the information we collect

• How to access and control your information

• How we transfer the information we collect internationally

• Other important privacy information

We refer to all our online services and the possibility to order goods from us as “Services” in this


This privacy policy covers the information we collect about you when you use our products or

services, or otherwise interact with us, unless a different policy is displayed.

This policy also explains your rights about how the information we hold on you is used. Your rights

include how you can object to certain uses of information about you and how you can access and

update certain information about you.



We collect information about you when:

• You provide it to us.

• Automatically when you use the Services.

The information we collect includes account and contact information, device and connection

information, Service information and logs.


We collect information about you when you input it into the Services or otherwise provide it

directly to us.

Account and Profile Information:

We collect information about you when you do one or more of the following on our online store:

• Register for an account

• Modify your account

• Make a purchase

The personal information we collect is the following:

• Name

• Email

• Billing Address

• Delivery Address

• Telephone Number

Content you provide through our websites

We collect any content you submit to the websites owned and operated by us. The personal

information we collect on these websites are:

• Name

• Email Address

Device and Connection Information

We collect information about your computer, phone, tablet or other devices you use to access the

Services, which is anonymised and aggregated. The device information includes:

• Operating system

• Browser type

• URLs or referring/exit pages

Cookies and Other Tracking Technologies

iPon, use cookies to provide functionality and to recognise you across different Services and



We receive information about you from third-party services when you interact with certain Services

or information made public by other third-party services.

Other services you link to your account

We receive information about you when you link your account with a third party account. The

information we collect this way is

• Third-party user id

For example, when you link your Google or Facebook account to a iPon account, we receive your

specific ID.

The information we receive when you link our Services with a third-party service depends on the

settings, permissions and privacy policy controlled by that third-party service. You should always

check the privacy settings and notices in these third-party services to understand what data may be

disclosed to us or shared with our Services.

Information made public by third parties

We receive information about you from information made public by third-parties via a website

and/or API. The information we collect this way is

• Third-party user id

• Posts

• Reviews


How we use the information we collect depends, in part, on the Services you use, how you use them

and any preferences you have communicated to us. These uses include providing, securing and

improving the Services, communicating with you about the Services, support for the Services, and

with your consent, additional marketing about the Services.

To provide the Services

We use the information about you to provide the Services to you, including:

• Process transactions

• Authenticate you when you log in

• Provide customer support

• Operate and maintain the Services

For example, the username you provide is used to identify you to other Service users.

To communicate with you about the Services

We use your contact information to send transactional communications via email for the following:

• Confirming your purchases

• Responding to questions and requests

• Providing customer support

These communications are part of the Services and, in most cases, you cannot opt out of them. If an

opt out is available, you will find the option within the communication itself or in your account


To market, promote and/or drive engagement with the Services

We use your contact information and information about how you use the Services to send you

promotional communications that may be of specific interest to you by doing the following:

• Sending you an email

• Display ads on our site

These communications are aimed at driving engagement and maximizing what you get out of the

Services, including:

• Information about new Services

• Survey requests

• Newsletters

We also communicate with you about new product offers, promotions and contests. You can control

whether you receive these communications as described in your account settings on the iPon online


Community Promotions and Prizes

We use your information to:

• Send and deliver prizes to you

• Notify you of the outcome of community promotions

Customer support

We use your information to:

• Resolve issues you encounter

• Respond to your requests for assistance

• To analyse website or order related bugs

For safety and security

We use information about you and your Service use to:

• Verify accounts and activity

• Monitor suspicious or fraudulent activity

• Identify violations of Service policies

To protect our legitimate business interests and legal rights

Where required by law or where we believe it is necessary to protect our legal rights, interests and

the interests of others, we use information about you in connection with legal claims, compliance,

regulatory, and audit functions, and disclosures in connection with the acquisition, merger or sale of

a business.


As we are a company that operates within the European Economic Area (EEA), we collect and

process information about you only where we have a legal basis for doing so under applicable laws.

The lawful basis depends on the Services you use and how you use them. This means we collect

and use your information only where:

• We need it in order to provide you the Services, including to operate the Services, provide customer

support and personalised features and to protect the safety and security of the Services.

• You give us consent to do so for a specific purpose.

• We need to process your data to comply with a legal obligation.

If you have consented to our use of information about you for a specific purpose, you have the right

to change your mind at any time, but this will not affect any processing that has already taken place.

Where we are using your information because we have a legitimate interest to do so, you have the

right to object to that use though, in some cases, this may mean no longer using the Services.

Compliance with Enforcement Requests and Applicable Laws; Enforcement of Our Rights

In exceptional circumstances, we may share information about you with a third party if we believe

that sharing is reasonably necessary to (a) comply with any applicable law, regulation, legal process

or governmental request, including to meet national security requirements, (b) enforce our

agreements, policies and terms of service, (c) protect the security or integrity of our products and

services, (d) protect iPon Computer Kft, our customers, or the public from harm or illegal activities,

or (e) respond to an emergency which we believe in good faith requires us to disclose information

to assist in preventing the death or serious bodily injury of any person.




We use data hosting service providers in the European Union to host the information we collect,

and we use technical measures to secure your data.

Although we implement safeguards designed to protect your information, no security system is

impenetrable and due to the inherent nature of the Internet, we cannot guarantee that data, during

transmission through the Internet or while stored on our system or otherwise in our care, is

absolutely safe from intrusion by others.

Any data that we collect via our Services is transferred over an SSL protocol for security during


Access to the data is limited to trusted employees.


How long we keep information we collect depends on the type of information, as described below.

After such time, we will either delete or anonymise your information or, if this is not possible (for

example, the information has been stored in backup archives), then we will securely store your

information and isolate it from any further use until deletion is possible.

Account Information

We retain your account information for as long as your account is open. Due to the nature of our

Services, if you stop using our Services and do not tell us, your information will remain in case you

decide to start using our Services again.

If at any point our Services stop, we will delete all the information we hold relating to the Service

that has stopped.

We also retain some of your information that is necessary:

• To comply with our legal obligations

• To resolve disputes

• To enforce our agreements

• To support business operations

• To continue to develop and improve our Services.

Where we retain information for Service improvement and development, we take steps to eliminate

information that directly identifies you, and we only use the information to uncover collective

insights about the use of our Services.


You have certain rights available to you when it comes to your information. Below is a summary of

those rights, how to exercise them and any limitations.


Below is a list of your rights:

• Request a copy of your information

• Object to our use of your information (including for marketing purposes)

• Withdraw previously given consent

• Request the deletion or restriction of your information

• Request your information in a structured, electronic format

• Right to complain to a relevant supervisory authority

Below, we describe the tools and processes for making these requests. You can exercise some of

these rights by logging into the Services and using settings available within the Service or your


Your request and rights may be limited in certain cases: for example, if fulfilling your request

would reveal information about another person, or if you ask to delete information we are permitted

to by law or have a compelling legitimate interest to keep. If you have unresolved concerns, you

have the right to complain to a supervisory authority in the country where you live, where you work

or where you feel your rights were infringed.

Request a copy of your information

You have the right to request any of the personal information we hold on you. You can do this by

sending an email to and ask for your information.

We will provide this information to you as soon as possible from the point we have all the

information to process the request.

This information will be sent to you in a computer readable format, unless another reasonable

format is requested.

Access and update your information

Our Services give you the ability to access and update certain information about you from within

the account settings in the Services. You can also opt out of certain communications in your

account settings on iPon՚s online store.

Delete your account

If you no longer wish to use our Services, you can delete your account from your profile.

If you delete your account, you will permanently lose access to our Services, including, any

purchases made

Please note, however, that we may need to retain certain information for record keeping purposes,

to complete transactions or to comply with our legal obligations.

Request that we stop using your personal data

In some cases, you may ask us to stop accessing, storing, using and otherwise processing your

information where you believe we don't have the appropriate rights to do so. For example, if you

believe a Service account was created for you without your permission or you are no longer an

active user, you can request that we delete your account as provided in this policy. Where you gave

us consent to use your information for a limited purpose, you can contact us to withdraw that

consent, but this will not affect any processing that has already taken place before that time. When

you make such requests, we may need time to investigate and facilitate your request. If there is

delay or dispute as to whether we have the right to continue using your information, we will restrict

any further use of your information until the request is honoured or the dispute is resolved.

Opt out of communications

You may opt out of receiving promotional communications from us by using the unsubscribe link

within each email, updating your email preferences within your account settings menu, or by

contacting customer support to have your contact information removed from our promotional email

list or registration database. Even after you opt out from receiving promotional messages from us,

you will continue to receive transactional messages from us regarding our Services.

Turn off Cookie Controls

To opt-out of our use of cookies, you can instruct your browser, by changing its options, to stop

accepting cookies or to prompt you before accepting a cookie from websites you visit. If you do not

accept cookies, however, you may not be able to use all aspects of our Services.

Many browsers include their own management tools for removing HTML5 local storage objects.

You will not be able to opt-out of any cookies or other technologies that are “strictly necessary” for

the Services.


We may change this privacy policy from time to time. We will post any privacy policy changes on

this page and, if the changes are significant, we will provide a more prominent notice on our site, or

by sending you an email notification.

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