DATA SECURITY INFORMATION
PRIVACY POLICY
WHAT THIS POLICY COVERS
Your privacy is important to us, and so is being transparent about how we collect, use and share
information about you. This policy is intended to help you understand the following:
• What information we collect about you
• How we use the information we collect
• How we share the information we collect
• How we store and secure the information we collect
• How to access and control your information
• How we transfer the information we collect internationally
• Other important privacy information
We refer to all our online services and the possibility to order goods from us as “Services” in this
policy.
This privacy policy covers the information we collect about you when you use our products or
services, or otherwise interact with us, unless a different policy is displayed.
This policy also explains your rights about how the information we hold on you is used. Your rights
include how you can object to certain uses of information about you and how you can access and
update certain information about you.
WHAT INFORMATION WE COLLECT ON YOU
OVERVIEW
We collect information about you when:
• You provide it to us.
• Automatically when you use the Services.
The information we collect includes account and contact information, device and connection
information, Service information and logs.
INFORMATION YOU PROVIDE TO US
We collect information about you when you input it into the Services or otherwise provide it
directly to us.
Account and Profile Information:
We collect information about you when you do one or more of the following on our online store:
• Register for an account
• Modify your account
• Make a purchase
The personal information we collect is the following:
• Name
• Billing Address
• Delivery Address
• Telephone Number
Content you provide through our websites
We collect any content you submit to the websites owned and operated by us. The personal
information we collect on these websites are:
• Name
• Email Address
Device and Connection Information
We collect information about your computer, phone, tablet or other devices you use to access the
Services, which is anonymised and aggregated. The device information includes:
• Operating system
• Browser type
• URLs or referring/exit pages
Cookies and Other Tracking Technologies
iPon, use cookies to provide functionality and to recognise you across different Services and
devices.
INFORMATION FROM THIRD PARTIES
We receive information about you from third-party services when you interact with certain Services
or information made public by other third-party services.
Other services you link to your account
We receive information about you when you link your account with a third party account. The
information we collect this way is
• Third-party user id
For example, when you link your Google or Facebook account to a iPon account, we receive your
specific ID.
The information we receive when you link our Services with a third-party service depends on the
settings, permissions and privacy policy controlled by that third-party service. You should always
check the privacy settings and notices in these third-party services to understand what data may be
disclosed to us or shared with our Services.
Information made public by third parties
We receive information about you from information made public by third-parties via a website
and/or API. The information we collect this way is
• Third-party user id
• Posts
• Reviews
HOW WE USE THE INFORMATION WE COLLECT
How we use the information we collect depends, in part, on the Services you use, how you use them
and any preferences you have communicated to us. These uses include providing, securing and
improving the Services, communicating with you about the Services, support for the Services, and
with your consent, additional marketing about the Services.
To provide the Services
We use the information about you to provide the Services to you, including:
• Process transactions
• Authenticate you when you log in
• Provide customer support
• Operate and maintain the Services
For example, the username you provide is used to identify you to other Service users.
To communicate with you about the Services
We use your contact information to send transactional communications via email for the following:
• Confirming your purchases
• Responding to questions and requests
• Providing customer support
These communications are part of the Services and, in most cases, you cannot opt out of them. If an
opt out is available, you will find the option within the communication itself or in your account
settings.
To market, promote and/or drive engagement with the Services
We use your contact information and information about how you use the Services to send you
promotional communications that may be of specific interest to you by doing the following:
• Sending you an email
• Display ads on our site
These communications are aimed at driving engagement and maximizing what you get out of the
Services, including:
• Information about new Services
• Survey requests
• Newsletters
We also communicate with you about new product offers, promotions and contests. You can control
whether you receive these communications as described in your account settings on the iPon online
store.
Community Promotions and Prizes
We use your information to:
• Send and deliver prizes to you
• Notify you of the outcome of community promotions
Customer support
We use your information to:
• Resolve issues you encounter
• Respond to your requests for assistance
• To analyse website or order related bugs
For safety and security
We use information about you and your Service use to:
• Verify accounts and activity
• Monitor suspicious or fraudulent activity
• Identify violations of Service policies
To protect our legitimate business interests and legal rights
Where required by law or where we believe it is necessary to protect our legal rights, interests and
the interests of others, we use information about you in connection with legal claims, compliance,
regulatory, and audit functions, and disclosures in connection with the acquisition, merger or sale of
a business.
LAWFUL BASES FOR PROCESSING
As we are a company that operates within the European Economic Area (EEA), we collect and
process information about you only where we have a legal basis for doing so under applicable laws.
The lawful basis depends on the Services you use and how you use them. This means we collect
and use your information only where:
• We need it in order to provide you the Services, including to operate the Services, provide customer
support and personalised features and to protect the safety and security of the Services.
• You give us consent to do so for a specific purpose.
• We need to process your data to comply with a legal obligation.
If you have consented to our use of information about you for a specific purpose, you have the right
to change your mind at any time, but this will not affect any processing that has already taken place.
Where we are using your information because we have a legitimate interest to do so, you have the
right to object to that use though, in some cases, this may mean no longer using the Services.
Compliance with Enforcement Requests and Applicable Laws; Enforcement of Our Rights
In exceptional circumstances, we may share information about you with a third party if we believe
that sharing is reasonably necessary to (a) comply with any applicable law, regulation, legal process
or governmental request, including to meet national security requirements, (b) enforce our
agreements, policies and terms of service, (c) protect the security or integrity of our products and
services, (d) protect iPon Computer Kft, our customers, or the public from harm or illegal activities,
or (e) respond to an emergency which we believe in good faith requires us to disclose information
to assist in preventing the death or serious bodily injury of any person.
HOW WE STORE AND SECURE THE INFORMATION WE
COLLECT
INFORMATION STORAGE AND SECURITY
We use data hosting service providers in the European Union to host the information we collect,
and we use technical measures to secure your data.
Although we implement safeguards designed to protect your information, no security system is
impenetrable and due to the inherent nature of the Internet, we cannot guarantee that data, during
transmission through the Internet or while stored on our system or otherwise in our care, is
absolutely safe from intrusion by others.
Any data that we collect via our Services is transferred over an SSL protocol for security during
transmission.
Access to the data is limited to trusted employees.
HOW LONG WE KEEP INFORMATION
How long we keep information we collect depends on the type of information, as described below.
After such time, we will either delete or anonymise your information or, if this is not possible (for
example, the information has been stored in backup archives), then we will securely store your
information and isolate it from any further use until deletion is possible.
Account Information
We retain your account information for as long as your account is open. Due to the nature of our
Services, if you stop using our Services and do not tell us, your information will remain in case you
decide to start using our Services again.
If at any point our Services stop, we will delete all the information we hold relating to the Service
that has stopped.
We also retain some of your information that is necessary:
• To comply with our legal obligations
• To resolve disputes
• To enforce our agreements
• To support business operations
• To continue to develop and improve our Services.
Where we retain information for Service improvement and development, we take steps to eliminate
information that directly identifies you, and we only use the information to uncover collective
insights about the use of our Services.
HOW TO ACCESS AND CONTROL YOUR INFORMATION
You have certain rights available to you when it comes to your information. Below is a summary of
those rights, how to exercise them and any limitations.
YOUR RIGHTS
Below is a list of your rights:
• Request a copy of your information
• Object to our use of your information (including for marketing purposes)
• Withdraw previously given consent
• Request the deletion or restriction of your information
• Request your information in a structured, electronic format
• Right to complain to a relevant supervisory authority
Below, we describe the tools and processes for making these requests. You can exercise some of
these rights by logging into the Services and using settings available within the Service or your
account.
Your request and rights may be limited in certain cases: for example, if fulfilling your request
would reveal information about another person, or if you ask to delete information we are permitted
to by law or have a compelling legitimate interest to keep. If you have unresolved concerns, you
have the right to complain to a supervisory authority in the country where you live, where you work
or where you feel your rights were infringed.
Request a copy of your information
You have the right to request any of the personal information we hold on you. You can do this by
sending an email to info@iponcomp.com and ask for your information.
We will provide this information to you as soon as possible from the point we have all the
information to process the request.
This information will be sent to you in a computer readable format, unless another reasonable
format is requested.
Access and update your information
Our Services give you the ability to access and update certain information about you from within
the account settings in the Services. You can also opt out of certain communications in your
account settings on iPon՚s online store.
Delete your account
If you no longer wish to use our Services, you can delete your account from your profile.
If you delete your account, you will permanently lose access to our Services, including, any
purchases made
Please note, however, that we may need to retain certain information for record keeping purposes,
to complete transactions or to comply with our legal obligations.
Request that we stop using your personal data
In some cases, you may ask us to stop accessing, storing, using and otherwise processing your
information where you believe we don't have the appropriate rights to do so. For example, if you
believe a Service account was created for you without your permission or you are no longer an
active user, you can request that we delete your account as provided in this policy. Where you gave
us consent to use your information for a limited purpose, you can contact us to withdraw that
consent, but this will not affect any processing that has already taken place before that time. When
you make such requests, we may need time to investigate and facilitate your request. If there is
delay or dispute as to whether we have the right to continue using your information, we will restrict
any further use of your information until the request is honoured or the dispute is resolved.
Opt out of communications
You may opt out of receiving promotional communications from us by using the unsubscribe link
within each email, updating your email preferences within your account settings menu, or by
contacting customer support to have your contact information removed from our promotional email
list or registration database. Even after you opt out from receiving promotional messages from us,
you will continue to receive transactional messages from us regarding our Services.
Turn off Cookie Controls
To opt-out of our use of cookies, you can instruct your browser, by changing its options, to stop
accepting cookies or to prompt you before accepting a cookie from websites you visit. If you do not
accept cookies, however, you may not be able to use all aspects of our Services.
Many browsers include their own management tools for removing HTML5 local storage objects.
You will not be able to opt-out of any cookies or other technologies that are “strictly necessary” for
the Services.
CHANGES TO OUR PRIVACY POLICY
We may change this privacy policy from time to time. We will post any privacy policy changes on
this page and, if the changes are significant, we will provide a more prominent notice on our site, or
by sending you an email notification.